Refund and Cancellation Policy

welcom to shetkri.com , Since fresh farm produce (fruits, vegetables, etc.) is sold under our “Farmer to Consumer” model, the rules regarding refunds and cancellations are as follows:

1. Order Cancellation

You can cancel your order only before it is packed or dispatched. Once the order has been dispatched, it cannot be cancelled.

2. Fresh Farm Produce (Perishable Goods)

In the case of vegetables, fruits, or other perishable goods, if the quality of the produce is found to be damaged, spoiled, or defective upon delivery, the customer must contact us with a photograph of the items immediately (or within 24 hours of delivery).

3. Refund Process

Upon verification, if your complaint is found to be valid, your refund will be processed and credited to your original payment source (Bank Account or UPI) within 5 to 7 working days.

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“If you have any questions or doubts regarding these policies, you can contact us at

shetkri.com

Address: at.post. karanjgoan, tal. niphad, dist. nashik

Email: shetkri1710@gmail.com

Phone: +919823705429

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